At Industrielandtechnik, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help.–
-1. Eligibility for Refunds To be eligible for a refund:- Your item must be unused and in the same condition that you received it. It must be returned in the original packaging.- The request must be made within 14 days of receiving the item.
–2. The following items are non-refundable:- Digital products or downloads. Items marked as « Final Sale »- Customized or personalized items–
-3. Return Process To initiate a return:1. Contact us at support@industrielandtechnik.com with your order number and reason for return.2. We will provide return instructions.3. Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.—4. *Refund Processing*- Approved refunds will be processed within 5–10 business days.- The refund will be issued to the original payment method.- Shipping costs are non-refundable.
–5. Late or Missing Refunds If you haven’t received a refund yet:- First check your bank account.- Then contact your credit card provider; it may take some time before your refund is officially posted. If you’ve done all this and still haven’t received your refund, please contact us.
–6. Exchange Policy We only replace items if they are defective or damaged. Contact us within 7 days of receipt if you need to exchange your item.—📧 support@industrielandtechnik.com 📞 []